Terms of service

Terms of Service

General information

This website is operated by Bennett & Vale.

By accessing our website or making a purchase, you agree to these Terms of Service, together with all policies and conditions referred to on the website. If you do not fully accept these terms, please do not use the website or the services offered.

Our online store is hosted on Shopify Inc., which provides the infrastructure we need to sell our products and services.

We reserve the right to modify these Terms of Service at any time. Continued use of the website after changes are published constitutes acceptance of those changes.

1. Use of the website

By using this website, you confirm that you are at least the age of majority in your province or country of residence, or that you are using the website with the consent of a parent or guardian.

You may not use the website for any illegal, fraudulent or unauthorized purpose. It is also prohibited to:

• spread viruses or malicious software;
• compromise the security of the website;
• infringe intellectual property rights;
• use the website for unlawful activities.

Any breach of these conditions may result in immediate suspension of access to our services.

2. General conditions

We reserve the right to refuse service or cancel an order at any time if we consider it appropriate.

Information transmitted through the website, except payment details, may be transferred over various networks for technical reasons. Payment details are always transmitted through secure, encrypted connections.

Any reproduction, copying, sale or exploitation of the website's content without written permission is prohibited.

3. Accuracy of information

We do our best to make sure that all information on the website is correct and up to date. However, we cannot guarantee that it is completely free of errors, omissions or inaccuracies. Information on the website is provided for general information only and may change without notice.

4. Prices and availability

Product prices may change at any time without notice. We also reserve the right to modify, suspend or discontinue any service or product available on the website.

5. Products

Some products are available exclusively online. We make every effort to display product colours and images as accurately as possible; however, colours may vary depending on your screen.

We reserve the right to:

• limit the quantities available for purchase;
• limit sales to certain geographic areas;
• discontinue any product at any time.

All returns are governed by our Return Policy.

6. Orders and account information

We reserve the right to refuse or cancel any order. You agree to provide complete, accurate and up-to-date information, including:

• billing details;
• shipping address;
• email address;
• phone number.

If an order is changed or cancelled, we may contact you using the information provided at checkout.

7. Third-party tools

The website may provide tools or services supplied by third parties. Bennett & Vale has no control over such services and is not responsible for their operation or content. Use of these tools is at your own risk.

8. Links to external websites

The website may contain links to third-party websites. Bennett & Vale is not responsible for the content, policies or services offered by those websites.

9. User comments

Any review, suggestion, idea or content you submit voluntarily may be used by Bennett & Vale without any obligation of compensation. We reserve the right to remove any content we consider offensive, unlawful, defamatory or contrary to these Terms.

10. Personal information

The processing of personal information is governed by our Privacy Policy. By using the website, you agree to the processing of your information as described in that policy.

11. Errors and inaccuracies

Occasionally there may be errors relating to:

• product descriptions;
• availability;
• prices;
• promotions;
• shipping times.

We reserve the right to correct such errors and, if necessary, cancel affected orders without notice.

12. Prohibited uses

You may not use the website for:

• illegal activities;
• fraud;
• spreading malware;
• spam;
• unauthorized collection of personal information;
• infringement of intellectual property rights;
• harassment, discrimination or offensive content;
• any activity that may interfere with the operation of the website.

Any breach of these provisions may result in immediate suspension of access to our services.

13. Disclaimer of warranties

The website and all services are provided "as is" and "as available". We do not guarantee that the service will be uninterrupted or free of errors or malfunctions.

To the extent permitted by law, Bennett & Vale is not liable for any direct or indirect damages arising from the use of the website or its products.

14. Indemnification

You agree to hold Bennett & Vale harmless from any claim, damage, cost or liability arising from your breach of these Terms of Service or of applicable law.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Termination

These Terms remain in effect until terminated by you or by Bennett & Vale. We reserve the right to suspend or terminate access to our services in the event of a breach of these Terms.

17. Entire agreement

These Terms of Service, together with the policies published on the website, constitute the entire agreement between Bennett & Vale and the user.

18. Governing law

These Terms of Service are governed by the laws applicable in the country where Bennett & Vale operates.

19. Changes to these terms

Bennett & Vale may modify these Terms of Service at any time. Changes will be published on this page and take effect from the moment of publication.

20. Contact

For any questions about these Terms of Service, you can contact us at info@bennettandvale.com.